SHIPPING AND DELIVERY
We use Royal Mail 1st Class Tracked Delivery (£4.90) for UK shipping. All promotional FREE post offers are sent 2nd Class.
All in stock items are dispatched within 3 working days as many of our products are made to order. Any items that are out of stock will normally be dispatched within 7 days of the order being received. Should there be a further delay then we will contact you immediately.
Our Chi Collections are made to order and these will take between 14 - 21 days to be dispatched. We will be in contact should this time need to be extended.
All items will be packaged to perfection and posted by Royal Mail Tracked Delivery, which requires a signature. Deliveries will be made Monday – Friday. GlobalSoul will not be responsible for orders that are deemed undeliverable. Customers will be charged shipment fees to resend the item
Please note we ship from the UK so international (non-UK) orders will take slightly longer up-to 28 days from order. Europe postage is £9.00. America and the rest of the world £15.00. We are happy to quote a courier service for you - please email us [email protected]
Orders are not processed or posted on bank holidays and so we ask you to make allowances when ordering before or during public holidays.
During periods of adverse weather conditions we may be unable to meet the delivery times advertised. Please be assured that we will do all we can to get your order to you as quickly as possible.